We manage prices and hotel occupancy using the most advanced intern and extern analysis tools. Demand pattern, pick-up control, benchmarking, competitive set fixation and forecasting.
Revenue strategy integration.
Searching for new channels in target markets.
Business process reengineering.
Operational efficiency and effectiveness.
Dimensioning based on activity indicators Engineering menu.
Revenue management of F & B products.
Control of customer satisfaction.
Sales and employment crisis, crisis of profitability.
Expansion and contraction.
Openings and closings.
Restructuring and collective bargaining.
Compensation and employee remuneration.
Defunding and revising the Mission, Vision, Values, Strategic Lines and Strategic Objectives of the Organization representing them in the Strategic Map.
We establish quantitative and measurable goals basing in the strategic objectives that would be reference points and budgets of the Organization at other levels.
Monitoring and supervision are necessary to maintain the effectiveness of the process activities, that is why we will establish systematic reporting deviations and project control.
Product design for room upselling.
Price management for in house services.
Remuneration and incentives.
Attribute and product definition.
Customer Relationship Management (CRM).
Communication and marketing plans.
KPIs and benchmarking analysis.
Financial ratios and analysis.
Dynamic budgeting and forecast.
Quality and internal control.
Through a business model analysis and a SWOT analysis we get a first trial of the organization functioning and its competitive position in the sector.
New projects funding.
Feasibility analysis and business plans.
Management control and internal control.
Strategic Objectives should be driven through projects and processes that are key lever for achieving them on time and with assigned goals.
“What cannot be measured cannot be managed” according to this principle we would build a scorecard which would help us to measure the Organizational performance in the respect of the Strategic Objectives.
The Mystery Guest model is a mysterious client oriented to hotel companies that want to verify their quality service.
Work conditions, safety, work environment, staff motivation and efficiency are improved.